Holiday Shipping Notes
TLDR: We have been working around the clock to keep up with a tremendous increase in demand this holiday season. Our current processing time is 2-3 business days plus 2-7 business days for shipping, however shipping times can be much longer due to factors such as weather.
Galactic Snacks is located in Massachusetts - the closer you live to our fulfillment warehouse, the shorter the transit time. We have temporarily suspended delivery to Alaska and Hawaii due to long transit times.
GALACTIC SNACKS DOES IMPLY NOR GUARANTEE DELIVERY BY A CERTAIN DATE UNDER ANY CIRCUMSTANCE.
Please allow 2-3 working days (4-5 days during busy holidays) for your order to be packed by Galactic Snacks. This is in addition to shipping times, so please plan accordingly if you are ordering snacks for a specific date or event. Due to the many circumstances outside of our control, Galactic Snacks cannot and does not imply guaranteed delivery dates under any circumstances.
Galactic Snacks is not responsible for weather related damage or delays. This includes perishable goods that can melt such as chocolate or gummy candy. Purchasing perishable goods from our shop is at your discretion. We will not refund or replace items that have melted or otherwise altered their state as a result of extreme heat or cold. To mitigate the effects of heat on perishable items such as chocolate, we do not ship on Thursday or Friday during the months of May-August. Instead, we will ship the following Monday to minimize the number of days in transit.
Flat Rate & Free Shipping Terms
We are not responsible for shipments sent to forwarding services or companies regardless of shipping service. If you place an order and your shipping address is a forwarding address, you are responsible for contacting your forwarding company or service to locate your shipment.
We are not responsible for weather related damage or delays. This includes perishable goods that can melt such as chocolate. Purchasing perishable goods from our shop is at your discretion. We will not refund or replace items that have melted or otherwise altered their state as a result of extreme heat or cold.
SHIPPING FEES ARE NOT REFUNDABLE: Please make sure all addresses are correct before placing your order, we will not refund shipping fees for wrong address on your part or returned shipments.